Office / Pro Shop Manager

We are seeking a highly organized, adaptable, and golf-savvy Office Manager/Pro Shop Manager to oversee the day-to-day administrative and pro shop operations of the club. This role is ideal for someone who understands the flow of a golf facility, is comfortable balancing office responsibilities with front-of-house leadership, and thrives in a fast-paced, seasonal environment. While bookkeeping and payroll experience are assets, this position is primarily focused on office management, pro shop operations, scheduling, and supporting overall golf operations. You will work closely with club management and the pro shop team to ensure smooth daily operations, strong communication, and an excellent experience for members, leagues, and guests.

OFFICE & ADMINISTRATIVE MANAGEMENT

• Oversee daily office administration and organizational systems
• Manage staff schedules, league schedules, and seasonal calendars
• Support member, league, and corporate communications (emails, notices, updates)
• Act as a primary point of contact for internal staff, members, and external vendors
• Maintain filing, reporting, and administrative processes
• Assist with process improvements and workflow efficiency

PRO SHOP OPERATIONS

• Support and oversee day-to-day pro shop operations
• Assist with front desk coverage as needed, including:
• Answering phones and emails
• Tee time reservations
• Customer service and point-of-sale support
• Coordinate pro shop staffing and scheduling
• Support inventory management, ordering, tracking, and reporting
• Assist with merchandising and seasonal shop setup

FINANCIAL & OPERATIONAL SUPPORT

• Assist with invoicing, accounts receivable, and general administrative financial tracking
• Support daily cash reports, end-of-day reports, and internal reconciliations
• Coordinate with bookkeeping and payroll providers as required
• Support tournaments, leagues, events, and internal club logistics

SEASONAL FLEXIBILITY

• Adapt to seasonal demands including early mornings, extended hours, weekends, and peak-season workload
• Provide hands-on support across departments when needed during shoulder and peak seasons
• All other tasks as required

QUALIFICATIONS

• Accounting background is preferred, knowledge of Intuit QuickBooks is mandatory.
• Payroll software experience (PayWorks)
• Personable, friendly, and charismatic with high energy and able to work in a fast-paced environment.

Please forward resumes and cover letters to [email protected].