Tournament Assistant

The Tournament Assistant provides operational and administrative support to the Tournament Department to ensure the successful planning, coordination, execution, and follow-up of tournaments, corporate outings, and special events hosted at Granite Ridge Golf Club.
This position plays a key role in maintaining strong client communication, supporting event logistics, coordinating internal operations, and delivering a high standard of guest experience throughout the golf season. The Tournament Assistant is expected to operate in a fast-paced environment while maintaining exceptional attention to detail, professionalism, organization, and communication standards.

Key Responsibilities
Tournament & Event Administration
• Assist with the coordination and execution of golf tournaments, corporate outings, leagues, and special events
• Prepare tournament documentation including cart signs, scorecards, player lists, rules sheets, signage, and event packages
• Maintain accurate tournament files, deposits, contracts, and event records
• Assist with invoicing, payment tracking, and post-event reconciliation processes
• Respond to tournament and event inquiries in a professional and timely manner
• Support tournament booking processes and assist with departmental scheduling and logistics

Operational Support
• Coordinate with The Albatross Restaurant, Pro Shop, Back Shop, and Maintenance departments to ensure event readiness
• Assist with golf cart staging, registration setup, on-course contest preparation, and event execution
• Monitor event timelines and assist in resolving operational issues throughout the day
• Support setup and take down requirements for tournaments and special events
• Ensure tournament materials and operational areas remain organized and presentable

Guest Experience & Communication
• Deliver a high level of customer service to tournament organizers, sponsors, guests, and vendors
• Professionally greet tournament participants and assist with registration and event coordination
• Maintain strong communication with internal departments to support seamless operations
• Handle guest concerns and operational challenges in a calm and professional manner

Administrative Duties
• Assist with data entry, reporting, filing, and departmental administrative tasks
• Maintain accurate records within booking systems, spreadsheets, and internal documentation
• Support the preparation of tournament summaries, operational reports, and departmental tracking tools
• Assist with social media or promotional content related to tournaments and events when required

Qualifications & Skills
• Minimum 1–2 years experience in golf operations, event coordination, hospitality, or administrative support
• Strong organizational and time-management skills
• Exceptional attention to detail and accuracy
• Professional verbal and written communication skills
• Ability to multitask and perform effectively in a fast-paced environment
• Strong customer service and interpersonal skills
• Ability to work independently while contributing positively within a team environment
• Proficiency with Microsoft Office programs including Excel, Word, and Outlook
• Experience with golf booking systems or point-of-sale systems is considered an asset
• Ability to work flexible hours including evenings, weekends, and holidays during peak season

Physical Requirements
• Ability to stand and walk for extended periods
• Ability to lift and move tournament materials and supplies when required
• Ability to work outdoors in varying weather conditions throughout the golf season

Compensation & Employment Details
• Position may be structured as either a seasonal full-time role or a full-time year-round opportunity depending on operational requirements and candidate qualifications
• Compensation: $40,000 – $50,000 annually full-time or $20 – $24 per hour seasonally, depending on experience and qualifications
• Golf privileges and employee discounts available in accordance with company policy

To apply:

Mark Wilson

General Manager

Phone: 905-878-6336 Ext 203

Email:   [email protected]

About Granite Ridge Golf Club
Granite Ridge Golf Club is one of Ontario’s premier public golf facilities, featuring two 18-hole golf courses and hosting a high volume of tournaments, corporate outings, and special events annually. The club is committed to delivering a professional, organized, and guest-focused experience across all areas of operation.