Golf Shop Manager

Golf Sudbury is seeking the services of a Pro Shop Manager at Cedar Green Golf Club and Stonehill Golf Club, to help in the management of the facility’s day-to-day golf operations.

JOB SUMMARY

The ideal candidate will be responsible to supervise and manage golf operations with oversight from the Operation and General Manager. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all members and guests, which will include, but are not limited to checking in golfers, handling cash, maintaining control of the tee sheet, organizing tournaments and leagues, overseeing golf operations, and developing good relationships with members and guests.

RESPONSIBILITIES

• Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play.
• Responsible for proper cash handling procedures as well as making sure that all standards of operations are being met.
• Maintain control of the tee sheet and collect all guest, cart, and other fees.
• Respond to inquiries and book tee-times for members and guests, helping them do it online when assistance is required.
• Converse with members and guests in a friendly manner, developing relationships to encourage a friendly environment.
• Focus attention on members and guests needs and remain calm, professional, and courteous at all times.
• Help organize and promote all Club Tournaments and other special events/functions at the Club.
• Work with the Head Office to be informed about promotions and to communicate important information to be published or promoted.
• Oversee all aspects of outside golf operations including the team of staff members and volunteers, this includes but is not limited to golf cart parking, storage, cleaning, etc.
• Assist on inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas, inventory, etc.
• Perform close of business functions following guidelines and procedures established by the Club.
• Ensure daily assignments are completed in their respective areas to meet Club standards.
• Notify supervisors of member/guest complaints at the time they occur and resolve customer complaints as soon as possible.
• Ensure the area around the Clubhouse/Parking lot remains clean and organized at all times.
• Perform additional duties as may arise and as may be assigned.

QUALIFICATIONS

• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Leadership skills
• Multitasking ability
• Friendly and professional demeanor
• Customer-service oriented
• Strong attention to detail

COMPENSATION

• $850 - $1,200 weekly

CONTACT INFORMATION

Qualified applicants are required to submit their resume and cover letter to:

Attention: Tom Arnott
[email protected]