Head Golf Professional

Located along the banks of the Rideau River, just minutes from downtown Ottawa, Carleton Golf & Yacht Club (CGYC) is a member-owned private club with a proud history dating back to 1963. As one of the first golf course residential communities in North America, Carleton is known for its exceptional course conditions, warm and welcoming atmosphere, and unwavering commitment to delivering an outstanding member experience. The club was the proud host of the 2024 Canadian Men's Mid-Amateur Championship and continues to build on its strong competitive tradition and a vibrant, close-knit club community that values connection and camaraderie.

Job Summary
Carleton Golf & Yacht Club is seeking an innovative, energetic, service-driven Head Golf Professional with a strong sense of professionalism. The successful candidate will lead all aspects of golf operations while enhancing the overall member experience. Reporting to the Executive Committee of the Board of Directors, this role is responsible for delivering exceptional service to members and their guests, fostering strong relationships within the membership, and growing club membership. The Head Professional will maintain a highly visible, hands-on leadership presence throughout daily golf operations and will be involved in shaping the future of the club through strategic planning, developing new golf initiatives, and working within a collaborative team.

If you have strong management and interpersonal skills combined with a superior knowledge of the game and strong teaching and mentoring capability, we look forward to hearing from you!

Responsibilities

• Lead and manage all aspects of the golf operations department, including golf instruction, retail operations, tournaments, and events.
• Provide leadership, mentorship, and professional development for a high-performing team of Golf Professionals, Outside Services, Starters, and Golf Shop staff.
• Deliver a consistently high-quality, member-focused golf experience and maintain a visible, approachable presence throughout daily operations.
• Oversee all daily golf operations including tee sheet management, staffing, pace of play, and operational planning to ensure smooth daily flow.
• Plan, organize, and execute club tournaments, events, and instructional programming.
• Build strong, professional relationships with members through approachability, regular communication, and service leadership.
• Contribute to the ongoing growth of membership through innovative marketing approaches.
• Manage golf shop operations, including merchandising standards, inventory control, and retail performance.
• Collaborate with the Golf Course Superintendent and Club leadership to coordinate daily operations and service enhancements.
• Provide input on long-term planning, including capital improvements and facility upgrades.
• Represent Carleton Golf & Yacht Club professionally at club functions and external events.

Qualifications

• PGA of Canada Class "A" Professional in good standing.
• Completion of a relevant diploma or post-secondary degree in golf management (PGM), recreation, business, or a related field.
• Demonstrated leadership experience in a private club or a service-driven golf environment.
• Strong background in golf operations, member service, retail management, tournaments, and instructional programs.
• Excellent interpersonal, communication, and organizational skills.
• High standards for professionalism, service consistency, and attention to detail.
• Comfortable being visible, approachable, and actively engaged with the membership.
• Experience with Golf Genius, Jonas POS, and GG Golf systems is an asset but not required.

Compensation
$80,000 – $95,000 annually, commensurate with experience and qualifications
Benefits/Perks

• Attractive year-end performance-based bonus incentives
• PGA of Canada dues
• Professional development
• Tournament playing opportunities
• Apparel and equipment support

PGA of Canada Specialization: Golf Operations
PGA of Canada Specialization: Management & Leadership

Course Website
http://www.carletongolf.com
Employment Duration: Full-time

Contact Information
Please send cover letter and resume in confidence to:

Cameron Gall - Director of Club Operations

[email protected]

We are an equal opportunity employer, and we are committed to creating an accessible and inclusive organization as well as providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when contacted, and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.