Outside Services PM Supervisor

We are currently seeking a motivated and service-driven PM Outside Services Supervisor to lead our evening operations and ensure a seamless experience for our guests.

This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment, takes pride in operational excellence, and enjoys leading a team to deliver outstanding guest service. As the PM Supervisor, you will play a key role in setting the tone for the end-of-day experience, supporting the Outside Services team, and maintaining the high standards Morgan Creek is known for.

Key Responsibilities of the Outside Guest Services Supervisor:

•Supervise a team of 10-14 staff
•Manage the overall upkeep of the cart storage area, driving range and shoe cleaning area.
•Assists in the take down and clean up of golf tournaments and outings.
•Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
•Maintains the cart staging area in a neat and orderly fashion, including the greeting centre/bag drop area.
•Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
•Prepares golf carts for play following the standards of Morgan Creek Golf Course.
•Services the customer who is renting golf clubs and cleans rental clubs upon return.
•Incorporates safe work practices in job performance.
•Performs other duties as required.
•Provide leadership and oversight of Outside Services operations during afternoon and evening shifts
•Ensure consistent execution of all duties to established club standards
•Uphold accountability, professionalism, and attention to detail across the team
•Deliver clear direction, support, and real-time coaching to staff
•Oversee cart operations, practice facility presentation, and overall service flow
•Work closely with the Outside Services Manager and fellow Supervisors to ensure alignment across operations
•Foster a positive, team-oriented environment that balances high standards with an enjoyable workplace culture
•Communicate effectively with management regarding daily operations and team performance

Minimum Qualification for the Outside Guest Services Attendant:
•Must have high school education; or up to one month related experience or training; or equivalent combination of education and experience.
•Must be available to work the afternoon shift (12-8:30pm, 1:00-9:30pm or later)
•Valid Driver’s License is required.

Why Work for Us:

•Hourly pay of $20.00 – $22.00
•Staff uniform supplied.
•Golf benefits that include:
•Access to Metro Vancouver’s best public golf course.
•Access to the practice facilities.
Food and Beverage Benefits that include:
•50% to 65% off while on shift.
•25% off while off duty.
Merchandise discounts for personal use.

Please forward resumes and cover letters to Brandon Hillier at [email protected].